Introduction: digitalization – the new normal in retail

Retail is undergoing an accelerated transformation. Customers are shopping more informed, expect fast and personalized experiences, and competition is more dynamic than ever. In this context, digitalization is no longer an option, but a condition for remaining competitive.
For many companies, the first step in this direction is choosing a suitable software solution that connects sales, management, supply and reporting processes.

The challenges of modern retailers

From independent stores to retail chains, the challenges are similar:

• Lack of real-time visibility into inventory and sales;
• Manual processes that consume time and increase the risk of errors;
• Difficulties in managing multiple locations, points of sale or warehouses;
• Lack of centralized data for quick decision-making;
• Cumbersome connectivity between different applications (management, accounting, POS, etc.).

A complete digitalization solution must meet all these needs — and this is where Plus Retail comes in.

What does a complete retail software solution mean?

A modern retail system must provide total integration between front-office and back-office:

• ensure clear inventory management;
• provide unified visibility into sales;
• automate procurement and reporting processes;
• and connect natively with accounting and ERP solutions.

In addition, it must be scalable – able to grow with the business – and intuitive, so that employees can use it easily from day one.

Plus Retail – the platform that connects everything

Plus Retail, part of the Symfonia | Softeh Plus ecosystem, is a software solution specifically developed to simplify and automate retail activities.
With a flexible architecture and an intuitive interface, Plus Retail offers:

• Total control over inventory and prices, regardless of the number of locations;
• Complete traceability for each product, from supply to sale;
• Detailed real-time reports for data-driven decisions;
• Native support for chain stores and franchises, with centralized administration;
• Seamless integration with existing accounting and management systems;
• Ease of use, significantly reducing employee training time.

Everything in a secure platform, constantly updated, compliant with current tax legislation.

Concrete benefits for your business

Implementing Plus Retail brings measurable benefits from the first months:

• Reduce losses through better control of inventory and prices;
• Optimize working time and automate repetitive processes;
• Increase productivity through quick access to relevant data;
• Improve customer experience through fast and transparent processes;
• Long-term scalability – the solution grows with your business.

Why Plus Retail is the right choice

Whether we are talking about an individual store or an extensive network, Plus Retail offers the flexibility and stability you need to focus on what matters: growing your business.

With a dedicated support team and continuous updates, the solution is ready for any challenge – from expanding the number of locations to integrating with new sales platforms.

Conclusion: take the step towards smarter retail

Digitalization is no longer a trend, but a strategic necessity. Choosing a modern solution like Plus Retail gives you control, efficiency and security at every stage of your activity.

👉Discover how Plus Retail can transform the way you manage your store. Schedule a free demo here.

Why choose Softeh solutions?

Whether you manage a private company, a network of clinics, a pharmacy, or a public institution, internal processes – from accounting and inventory management to payroll or tax reporting – need order, speed, and legal compliance.

On the Softeh demo page you can find all the solution packages developed by Symfonia | Softeh Plus, each designed to meet specific needs, but all with the same principles: mature, integrated and easily extensible ERP.

How the packages are designed

Softeh’s offer covers several areas – from solutions for the private environment to solutions for the public sector – and the package structure is created so that you can start with basic functionalities and gradually expand as your business grows.

How it works in practice

1. Flexible licensing – you can opt for a SaaS subscription, with predictable monthly costs, without large initial investments, or for on-premise licensing if you prefer internal hosting.
2. Professional implementation – the Softeh team analyzes your needs and configures the right package, ensuring seamless data migration.
3. Intuitive interfaces – the way of working is easy to adopt, and the flows can be configured to the specifics of the organization.
4. Continuous maintenance and support – legislative updates, technical assistance and permanent evolution of functionalities.

Clear advantages

• Time and cost savings – by automating internal processes.
• Fast and correct decisions – thanks to real-time financial reports.
  Scalability – packages grow with the business or institution, without the need for complicated migrations.
• Legislative compliance – permanent updates to stay up to date with ANAF requirements and sector-specific regulations.

Next step

Visit the Softeh demo page, choose the package that suits you and request a free demonstration. In a few minutes you will see how Softeh solutions can transform the way your organization works – whether you are an entrepreneur, clinic manager, economic director or administrator in a public institution.

At Symfonia | Softeh Plus, we want all our collaborations to be clear, efficient and seamless. That’s why we have prepared a short document explaining the steps we ask you to follow in the upcoming period regarding the changes in VAT rates.

The document is simple, well-structured and will only take you a few minutes to go through..

You can find everything here 👉

• SMFS Information – see procedure
• Medis Information – see procedure
• PlusERP Information – see procedure
• PAA Information – see procedure
• MCM Information- see procedure
• Netfarm Information – see procedure

What does the document contain? 

✅ A clear explanation of the context

🛠 The steps you need to follow

📅 Possible deadline (if applicable)

📞 Contact details for support

The purpose of this material is to help you properly manage this update – whether it’s a technical change, a procedural step, or a new configuration.

What you need to do?

1. Open and read the document – it’s short and clear.
2. Apply the steps described – you’ll see that they’re easy to put into practice.
3. Send the document to your team, if applicable.
4. If you have any questions or concerns, write to us directly – we’re here to help.

Why is it important?

Following these steps ensures:

• Continuity of services without interruption
• An efficient workflow and in accordance with updated procedures
• A clear communication between teams

Need help?

Don’t hesitate to contact us. Write to us at office@softeh.ro or talk directly with your Softeh Plus representative. We are here to respond quickly and efficiently.

Thank you!

Thank you for your time and continued trust in the Symfonia | Softeh Plus team. We are happy to work together – and we are here for anything you need..

The B2B e-Commerce + API module from Symfonia | Softeh Plus allows customers to place orders online, directly in your warehouse system – without calls, spreadsheets or administrative effort.

How does it work?

🏭 Warehouse must use Plus Warehouse

🛍️ Client (pharmacy, store, etc.) DOES NOT need ERP

👨‍💼 Warehouse operators manually configure the commercial policy, which is respected in the platform when placing orders

BENEFITS

✅ 24/7 orders without human intervention
✅ Real-time access to stocks and balances
✅ Commercial policies respected exactly as configured
✅ Optional API for connecting with external applications
✅ Increase customer satisfaction and reduce costs

📞 See how it works in DEMO

The digital transformation of pharmacies is no longer a trend, but a necessity. In an environment where efficiency, accuracy and adaptability are essential, PlusERP, known in the pharmaceutical field as Netfarm Plus, offers a clear and solid answer to the operational challenges of modern pharmacies – whether independent or part of an extended chain.

Modern technology, built for performance

Netfarm Plus is based on a constantly updated technological architecture, based on the latest Microsoft technologies, providing a stable and fast experience. By hosting in the Cloud, all data is accessible in real time from any location, without complicated replications or risks of information loss. It is a robust solution, ready to scale, regardless of operational complexity.

Adaptability according to the pharmacy’s needs

One of the greatest qualities of Netfarm Plus is its high degree of configurability. Regardless of the specifics of the activity – from prescription dispensing, inventory management or retail sales, to CNAS reporting, integration with FiscalHub and loyalty programs – the system allows customization of functionalities, so that it can easily adapt to the requirements of each location.

Automation and operational efficiency

Netfarm Plus integrates advanced features for fast operation at the point of sale, including:

• POS window optimized for speed and ease of use
• Issuance of multiple receipts and operation on simultaneous tabs
• Sales by barcodes (OSMR and manufacturers)
• Dynamic commercial policies and intelligent promotion systems
• CNAS, veterinary, dental and medical device prescriptions
• Loyalty modules and advanced customer history

Everything is designed to reduce working times, minimize human errors, and improve the patient experience in the pharmacy.

Always connected and compliant

The solution is constantly updated to comply with the latest legal and fiscal regulations, being fully compliant with GDPR and communicating with SNVM for drug verification (OSMR), up to SER-MS.

Netfarm Plus also ensures business continuity under any conditions, through automatic backup and restoration solutions, with zero interruptions and zero data loss.

A system that grows with your business

Netfarm Plus is not just a working tool, but an intelligent system that is constantly evolving, adapting to the needs of modern pharmacies. With advanced functionalities already included in the professional package and a suite of extensions available for a fee, the platform offers real scalability for any pharmacy network.

Advanced features include:

• PLUS Orders – Needed Suggestion – eliminates the risk of stock shortages or oversupply.
• PLUS Related Recommendations – uses artificial intelligence to quickly identify complementary products.
• PLUS Offline POS – continues selling even without an internet connection.
  FiscalHub (e-TVA) – integrated tax reporting tool.
• GDPR Data Protection Tool (DPT) – protects personal data, in accordance with current regulations.
• PLUS Web – online access to reports, orders and essential indicators.

In addition, Netfarm Plus can be expanded with the following optional modules:

• Power BI – advanced visual and analytical reports, for decisions based on real data.
• e-Commerce B2C/B2B – flexible integrations for e-commerce adapted to the business model.
• Export Accounting – compatibility with accounting applications such as Saga, PAA, Winmentor or D-Soft.
• FiscalHub (SAF-T – D406 reporting) – essential tool for advanced tax compliance.
• PLUS ERP WMS Online – modules for fast and accurate management of goods, from warehouse to point of sale.

Netfarm Plus is more than just a management software – it is a trusted digital partner for pharmacies that choose to evolve.

If you want to learn more about how Netfarm Plus can transform your pharmacy business, our team is ready to provide you with personalized advice, a free demonstration, and an offer tailored to your needs.

In an evolving healthcare system, where operational efficiency and cost control are critical, hospitals require smart digital tools that simplify administrative and financial workflows. MCMNG – Medical Cost Management NextGen – is the integrated platform developed by Symfonia | Softeh Plus to meet these exact needs.

What is MCMNG?

MCMNG is a hospital-focused software solution that automates and optimizes core financial and patient management processes, including admissions, contract generation, resource tracking, invoicing, and medical supply consumption. It provides full visibility and control over medical cost structures.

Key features:

• Contract and offer management: Easily define packages and generate contracts or offers in just a few clicks.
• Admission planning: Visual dashboard of hospital bed availability and reservation types, helping manage patient flow efficiently.
• Emergency Room module: Automates ER forms and supports triage and case documentation.
• Billing and consumption: Tracks medication usage and material consumption, while streamlining invoicing and reimbursement.

Why does it matter?

MCMNG brings structure and clarity to hospital finance operations. By integrating seamlessly with other Softeh | Symfonia solutions, it enables a unified view across clinical and financial processes — a key component for modern, digitized care delivery.

Immediate benefits:

• Reduced manual errors in billing and admissions
• Instant access to patient and cost histories
• Shorter administrative processing times
• Customized reporting for management and health authorities

MCMNG is designed to help hospitals transition into a more transparent, efficient, and financially sustainable healthcare environment.